Full Name
Mike Zorn
Job Title
Sr. Vice President, Associate and Labor Relations
Company Name
Macy’s Inc.
Speaker Bio
Mike Zorn is a seasoned senior human resources executive and labor relations thought leader with more than 30 years of continuous success in leveraging corporate resources to solve customer problems and achieve business goals at the Fortune 100 level. Over the years, Mike has been a much-sought-after mentor to numerous senior executives and leaders of established and startup businesses. Now with his experience as a visionary and creative leader, he brings all his talent and wisdom gained from the executive world and focuses on offering coaching and consulting to help other business leaders solve actual problems and get results.
Mike's career is a story of leading numerous large-scale mergers, acquisitions and consolidations, including consolidating eleven divisions under Macy’s unified brand, a feat of remarkable HR thought leadership and outstanding negotiation and operational management skills. He has unified diverse business functions in nearly a dozen businesses, including scheduling and staffing, engagement, communication, loss prevention, store human resources and labor relations. Known for his ability to define purpose, align structural systems, leverage individual talents, and build collaborative relationships throughout all tiers of a company, his areas of expertise span the entire spectrum of business and HR development, encompassing change management, internal marketing strategy, employee engagement, process mapping and redesign, organizational design and development, performance management and employee retention.
As a thought leader, Mike has been a frequent speaker on associate motivation and engagement, culture and process improvement, strategic planning and labor relations. He gives regular speeches at the National Retail Federation, and he has delivered keynotes at the Kronos World Symposium, the Practicing Law Institute, and the Human Resources Policy Association, as well as at Macy’s leadership conferences. Through SCORE Cincinnati and MORTAR Cincinnati, he has lent his thought leadership to business leaders on how to grow and achieve sustainability. A three-time recipient of Macy’s Make Magic Award for innovation and team work, Mike was recognized as Macy’s Customer Engagement Leader of 2015, and he was selected to participate in the Cincinnati Leaders Program.
Mike's career is a story of leading numerous large-scale mergers, acquisitions and consolidations, including consolidating eleven divisions under Macy’s unified brand, a feat of remarkable HR thought leadership and outstanding negotiation and operational management skills. He has unified diverse business functions in nearly a dozen businesses, including scheduling and staffing, engagement, communication, loss prevention, store human resources and labor relations. Known for his ability to define purpose, align structural systems, leverage individual talents, and build collaborative relationships throughout all tiers of a company, his areas of expertise span the entire spectrum of business and HR development, encompassing change management, internal marketing strategy, employee engagement, process mapping and redesign, organizational design and development, performance management and employee retention.
As a thought leader, Mike has been a frequent speaker on associate motivation and engagement, culture and process improvement, strategic planning and labor relations. He gives regular speeches at the National Retail Federation, and he has delivered keynotes at the Kronos World Symposium, the Practicing Law Institute, and the Human Resources Policy Association, as well as at Macy’s leadership conferences. Through SCORE Cincinnati and MORTAR Cincinnati, he has lent his thought leadership to business leaders on how to grow and achieve sustainability. A three-time recipient of Macy’s Make Magic Award for innovation and team work, Mike was recognized as Macy’s Customer Engagement Leader of 2015, and he was selected to participate in the Cincinnati Leaders Program.
