Steve Sigrist is the vice president of customer service and customer supply chain at Newell Brands. In this capacity, he directs the North America order-to-cash execution and the customer support business activities assisting 5,000+ trade customers. The Newell Brands Customer Service team manages order processing, order management and the post-sale follow-up support across the Newell Brands portfolio. The team actively engages in customer order planning, replenishment processes, promotional event execution, compliance requirements, lead-time reduction, and actions to eliminate variability in the supply chain.
Since joining Newell Rubbermaid in 2001, Steve has held a variety of roles including VP of sales operations, VP supply chain global Walmart, and director of operations for key Accounts. In his current role and with previous assignments; Steve has been instrumental in the creation of operational plans to meet the requirements of the company’s top customers.
Steve and his team are active members of multiple retailer supplier councils and industry council forums. Steve is the Co-Chair of the Executive Council for Consumer Goods Technology, the Retail Industry Leaders Association (RILA) Supply Chain Steering Committee, and a board member of Transportation Institute at the University of Denver. He’s been an invited speaker at industry conferences including RILA, SAP Sapphire, Chief Supply Chain Officers Summit, Salesforce Dreamforce, SCOPE, and the Category Management Association.
Prior to Newell Rubbermaid; Steve led business development and operational teams at Fortune Brands and Stanley/Black & Decker.