AGENDA

1 PM – Welcome & Introductions

1:10 PM – Guest Speaker: Carl Orsbourn, former BP/ampm executive and author

1:40 PM – Open discussion and Q&A with speaker

2 PM – 2:15 PM Snack Break – Networking

2:15 PM – 2:45 PM AFTERNOON ROUNDTABLE DISCUSSION SESSION 
TOPICS:

• The Labor Crisis – focus on clever solutions, non-monetary ways to retain workers
• Supply Chain Solutions 
• The New Customer Experience 
• Commissaries and Ghost Kitchens
• Hot/cold/frozen beverages, what’s happening in QSRs and Coffee Shops

2:45 pm – 3:00 pm – Break

3:00 pm – 3:30 pm – Roundtable Discussion continued

• Technology – eliminating friction and self-checkout issues
• Innovation – manufacturer innovations for retailers
• Success stories from inside and outside the industry
• Emerging trends, delivery, drive-thru

3:30 – 3:55 pm -- Open Discussion 
Shaping new research around bakery and take-home meal replacement/dinner daypart
Next Steps. Group objectives over the next 12 months.

3:55 PM – 4:00 PM – Closing Remarks

6 PM – Dinner