AGENDA
1 PM – Welcome & Introductions
1:10 PM – Guest Speaker: Carl Orsbourn, former BP/ampm executive and author
1:40 PM – Open discussion and Q&A with speaker
2 PM – 2:15 PM Snack Break – Networking
2:15 PM – 2:45 PM AFTERNOON ROUNDTABLE DISCUSSION SESSION
TOPICS:
- The Labor Crisis – focus on clever solutions, non-monetary ways to retain workers
- Supply Chain Solutions
- The New Customer Experience
- Commissaries and Ghost Kitchens
- Hot/cold/frozen beverages, what’s happening in QSRs and Coffee Shops
2:45 pm – 3:00 pm – Break
3:00 pm – 3:30 pm – Roundtable Discussion continued
- Technology – eliminating friction and self-checkout issues
- Innovation – manufacturer innovations for retailers
- Success stories from inside and outside the industry
- Emerging trends, delivery, drive-thru
3:30 – 3:55 pm -- Open Discussion
Shaping new research around bakery and take-home meal replacement/dinner daypart
Next Steps. Group objectives over the next 12 months.
3:55 PM – 4:00 PM – Closing Remarks
6 PM – Dinner