Day Two Closing Keynote: Keeping Pace with the Ever-Evolving Consumer
Date & Time
Friday, April 26, 2019, 11:20 AM - 12:05 PM
Consumers and technology both continue to evolve quickly, challenging brands and retailers to simultaneously run their legacy businesses and innovate in response to changing demand. In this forward-looking presentation, Forrester’s Fiona Swerdlow will explore how brands and retailers can navigate through the various technologies and talent they'll need to create experiences that meet ever-rising expectations and foster loyalty among today's empowered consumers.