AGENDA:

Serving Up Live & On-Demand Content

Experience Restaurant Next: Be transported to a simulated restaurant and explore five unique environments. Each room is designed for the new normal of restaurant operations and packed with technology and education to inspire you. There's ample time for networking to connect with peers and find solutions in the exhibit hall. Oh, and our agenda is packed with the titans in the industry. Join us!

On-Demand Content

Once you arrive at Restaurant Next, take time to explore our simulated restaurant environments — from the curbside, to the kitchen, to the back office. Self guided tours will give you an overview of how technology and operations are changing in each space. Plus check out these special guest speakers. 

On-demand content will be available for streaming beginning at 11:00 AM EST on October 12 through November 10.

Title

Speaker

Description

Location

Firechat with the Altanta Hawks and State Farm Arena

Marcus Wasdin - CIO, the Atlanta Hawks and State Farm Arena

Marcus Wasdin, CIO of the Atlanta Hawks and State Farm Arena, will share how the organization has created the #1 Guest Experience in the NBA with technology that delivers for its fans. In addition, we’ll hear about how State Farm Arena is supporting the cause for social justice and is transforming its venue in partnership with the Fulton County Elections Commission, to create a social-distanced, safe and convenient space for voting in the run-off and general elections.

RTN Lounge

Trend Talk on Voice Ordering

Bradley Metrock, CEO of Score Publications and This Week in Voice VIP

AI-assisted voice ordering is happening now and is poised to move from "good idea" to "must-have." Learn how voice is bringing efficiency and ROI not only to the ordering process but also to management and inventory processes.

Kitchens/Ghost Kitchens

Firechat with Church's Chicken

Felicia White, Vice President of Global Operations Training and Development at Church's Chicken

Felicia White, Senior Director of Operations & Training at Church's Chicken, tells the story of implementing an intense, international, multilingual workforce training and health & safety platform.

Universal Solutions Room

Firechat with El Pollo Loco

Andy Rebhun, VP of Digital, El Pollo Loco

El Pollo Loco's Next Gen Loyalty Program. Andy Rebhun, VP Digital at El Pollo Loco, gives Restaurant Next the inside scoop on the brand's updated app that includes more personalized rewards, GPS enabled curbside pickup and more.

QSR, Fast Casual & Drive Thru Room

Firechat with Topper's Pizza

Tony Ellis, VP of IT, Topper's Pizza

Topper's Pizza VP of IT details the tech investments made that empowered the brand to quickly add three major features in a matter of weeks.

Curbside & Delivery Room

RTN's Open API Industry Update

Bob Gibson, CRO, Jolt; Chris Lybeer, Chief Strategy Officer & CMO, Revel Systems; Robert Peterson, VP of Sales, Qu; Brian Whitney, VP of Sales Appetize

Technology leaders from both restaurants and supplier worlds have been working together for over a year to create an Open API Framework, arguably the most impactful foundational initiative to ever exist in the restaurant industry. Leading voices share why the framework is critical to shaping the future of integration, and how it will ease interoperability for restaurants who have long struggled through a mind-boggling maze of complexity involving disparate systems.

RTN Lounge

Tour the Curbside & Delivery Room

Self-guided tour led by Robert Firpo-Cappiello, Editor-in-Chief, Hospitality Technology

As curbside and delivery become tablestakes, restaurants are embracing truly innovative business models and new technologies to meet evolving consumer expectations.

Curbside & Delivery Room

Tour the QSR/Fast Casual/Drive-Thru Room

Self-guided tour led by Robert Firpo-Cappiello, Editor-in-Chief, Hospitality Technology

This space offers a glance at the evolving practice to focus not only on speed, but on highly personalized and contactless experiences. 

QSR/Fast Casual/Drive Thru Room

Tour the Full Service Room

Self-guided tour led by Robert Firpo-Cappiello, Editor-in-Chief, Hospitality Technology

This environment includes technology that is helping restaurants reopen full-service dining experiences with a focus on communication, controls and new health and safety protocols for staff and guests.

Full Service Room

Tour the Kitchens/Ghost Kitchens

Self-guided tour led by Robert Firpo-Cappiello, Editor-in-Chief, Hospitality Technology

The heart of the restaurant has become a hotbed of innovation, as technology advancements and new business models are driving kitchens to operate smarter, faster, cleaner and more efficiently than ever before. 

Kitchens/Ghost Kitchens

Tour the Universal Solutions Room

Self-guided tour led by Robert Firpo-Cappiello, Editor-in-Chief, Hospitality Technology

Some solutions are so universal that they touch a multitude of restaurant environments. As new technologies infiltrate the four walls and beyond, restaurants are tapping robust infrastructure platforms to embrace those innovations faster. 

Universal Solutions Room

Live Virtual Event Schedule

(All Timing is Eastern Standard Time)